Intent Marketing Guide

What Is Intent Marketing?
A Complete Guide for
Performance Teams

Intent marketing reaches people based on what they are actively researching right now, not who a demographic model assumes they are. Here is how it works, and how to put it to work.

The short answer

Intent marketing is a strategy that targets people based on behavior signaling they are actively researching a purchase, rather than on demographics or assumptions about who they are. By acting on real intent signals, marketers reach in-market buyers earlier in the journey and convert them more efficiently.

What is intent marketing?

Intent marketing is an approach that uses data about a person's purchase intentions to target and tailor marketing, rather than relying on broad demographic profiles. Instead of guessing who might want a product, you reach the people whose behavior shows they are already looking for one.

The distinction matters because of when it lets you enter the buying journey. Demographic and lookalike targeting answer "who does this person resemble?" Intent answers "what is this person doing right now?" That shift lets you reach buyers while they are still evaluating, before brand preference hardens and before they ever fill out a form.

You may also see this called intent-based marketing. The two terms mean the same thing and are used interchangeably. Both describe targeting prospects on observed intent instead of static profiles.

37%
Lower cost-per-lead with intent audiences
4–6X
Average ROAS for performance teams
71%
Of buyers expect personalized experiences

Why intent marketing works

Traditional campaigns spend a large share of budget reaching people who are not in the market. Intent marketing narrows spend toward people whose behavior says they are, which is where the efficiency comes from. A few reasons it outperforms broad targeting:

  • Better timing. You reach buyers during active research, not after they have already chosen a competitor.
  • Less waste. Budget concentrates on people with a genuine, current need, so cost-per-lead drops and return on ad spend climbs.
  • More relevance. Messaging maps to where someone actually is in their journey, which is the personalization the majority of buyers now expect.
  • Earlier influence. Reaching prospects before competitors do shapes the consideration set while it is still forming.

Active vs passive intent

Not every signal means the same thing. Intent generally splits into two types, and knowing which one you are seeing tells you how to respond.

Active / transactional

Ready to buy soon

Specific buying-stage actions: searching exact product names, reading pricing, comparing vendors, requesting demos. Strong purchase signal that warrants direct, conversion-focused messaging.

Passive / informational

Earlier in the journey

Broader research: browsing a category, reading explainers, exploring the problem space. Signals interest without immediate readiness, so it calls for educational nurture rather than a hard close.

Where intent sits in the funnel

Intent is the moment the journey turns from interest into evaluation. It is the stage where targeting pays off most.

01AwarenessDiscovering the problem
02InterestExploring the category
03ConsiderationComparing options
04IntentActively evaluating a purchase
05DecisionChoosing and buying

B2B vs B2C intent data

Intent marketing works for both business and consumer audiences. The behavior you track and the way you reach people differ between them.

B2B intent

Businesses and decision-makers

Identifies companies and the people inside them researching solutions in your category. Useful for SaaS, services, and longer sales motions where you want to capture demand already flowing to competitors.

B2C intent

Individual consumers

Identifies people researching products for personal purchase. Useful for ecommerce and DTC brands looking to attract net-new customers searching category keywords.

With Untitled, both run from a single platform. B2B teams often start from a competitor's URL and let an LLM map the relevant intent topics, while B2C teams search keyword-driven topics across the full topic library.

Where intent data comes from

Buyer intent data is the digital footprint left as someone researches a purchase. It is assembled from several sources, and the strongest programs combine more than one:

  • Search behavior, the keywords people use that map directly to a product or category.
  • Content consumption, the topics and pages someone engages with across publisher sites around the web.
  • On-site activity, how visitors move through your own pages, including pricing views and cart abandonment.
  • First-party and CRM data, what you already know about customers and how new prospects resemble your best ones.
  • Social and off-site engagement, interactions that signal interest beyond your own properties.

For a deeper reference, including a glossary and a provider checklist, see the Untitled intent data hub and the primer on what intent data is. Learn how to identify website visitors on-site activity.

How to run an intent marketing campaign

Putting intent to work follows a repeatable shape, whether you are a brand or an agency running it for clients:

How Untitled puts intent marketing to work

Untitled gives performance marketers and agencies a direct path from intent signal to live campaign. Search 36,000+ intent topics by keyword, brand, or competitor, build a custom audience from real research behavior, and activate it in a few clicks.

01

Search 36,000+ topics

Find in-market buyers by keyword, category, brand, or competitor name across billions of live behavioral signals.

02

Build audiences with real people

Audiences are tied to 300M+ people-based records, not cookies or bots, so targeting holds up as third-party cookie data fades.

03

Activate instantly

Send audiences straight into Meta, Google, TikTok, and Streaming TV. No CSV exports, no manual syncing.

04

Target competitors

Enter a competitor URL and an LLM maps the intent topics tied to that business, portable across every paid channel.

05

Go beyond contextual

Layer in lookalike and ICP models built on enriched, people-based data to expand reach without losing precision.

06

White-label for clients

Agencies can white-label Untitled and deliver intent audiences under their own brand, with pricing set to meet their margins.

Frequently asked questions

Yes. The terms are used interchangeably and describe the same approach: targeting prospects based on observed purchase intent rather than static demographic profiles.

Active intent is transactional, specific buying-stage actions like searching exact product names or comparing vendors. Passive intent is broader early research, like browsing a category. Active intent signals readiness to buy soon, while passive intent signals someone earlier in the journey.

B2B intent data identifies businesses and decision-makers researching solutions in a category, useful for SaaS and services. B2C intent data identifies individual consumers researching products for personal purchase, useful for ecommerce and DTC brands. Both rely on observed research behavior.

Intent data comes from search behavior, content consumption across publisher sites, on-site activity, CRM and first-party data, and social engagement. Untitled indexes content across 300,000+ U.S. publisher sites and groups it into intent topics tied to real people.

Untitled lets teams search 36,000+ intent topics by keyword, brand, or competitor to build custom audiences from real research behavior, then activate them directly into Meta, Google, TikTok, and Streaming TV. Teams using Untitled have cut cost-per-lead by 37% and seen 4 to 6X average ROAS.

Turn intent into your next campaign

Build audiences from real buyer behavior and activate them across every channel. No credit card, no long setup.

Try free for 14 days, all plans month-to-month